Privacy Policy


At Bernard Hayes Travel, we are committed to ensuring that your privacy is protected, both when using this website and processing your holiday booking. Your personal privacy is extremely important to us and we are committed to ensuring that all personal data processed by us is done so in accordance with the data protection laws and principles.

In order to process your booking, we collect personal details from you together with information we learn about you from your use of our website. We may use your personal information to identify you as a customer, to process your booking, to verify credit or other charge card details (if applicable) and to deliver relevant information to you in connection with your travel and any ancillary services which you may wish to avail of.

Disclosure of Personal Information

We will only share your personal data with third parties where required for business, legal and regulatory purposes, including with trusted third parties who perform services for us including tour operators, airlines and transfer companies (Note: This list is not exhaustive).

Other than to the limited extent described in this Privacy Policy statement, we will not disclose your personal information to third parties and, in particular, will not rent, sell or share your personal information with third parties, without your consent.

Use of Cookies 

A cookie is a small file sent to your browser from a Web server and stored on your computer's hard drive to identify you as the user of the website. Many internet sites use cookies. Typically they are used by the website to identify the person accessing the website to track the person’s use of the site and any repeat visits made by that person.  

By using our website, you agree that we can place these types of cookies on your device. Your browser will give you the option of preventing websites using cookies, or deleting cookies that have been accepted.  Your browser’s help service or help manual will show you how this is done. If you do not want your browser to accept cookies, you can “turn off” the cookie acceptance setting on your browser setting.  

However you must note that this may stop our website from working properly on your device. If you do not change your browser settings to refuse cookies, our website will issue cookies when you visit our website. If you continue to use our website, you agree and consent to our use of cookies on your device.

Google Analytics

The Website uses Google Analytics to collect information about how visitors use the Website. The Cookies used by this product collect information in an anonymous form and are used by many different websites. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If you wish to opt out of being tracked by Google Analytics across all websites, please visit

Accessing Your Information

You are entitled to see the information we hold about you. On written request, we supply copies of your personal data which you may have supplied to us using our website.  If you wish to obtain copies of this personal data, you should write to the Data Protection Officer of Bernard Hayes Travel at 23, Oliver Plunkett Street, Cork and request a copy of any information held by us in your capacity as a Data Subject. There is no charge for such a request of your personal data. Your request will be dealt with as soon as possible and will not take more than 30 days to process.

In the event that your request is unusually complex, or requires us to obtain additional information, we may extend this timeframe, and will advise you fully of this, together with providing an explanation to you.

If you discover Bernard Hayes Travel holds inaccurate information about you, you can request that we correct that information. In certain circumstances, you may also request that data which you have supplied via our website be deleted (although you should note that if you request a deletion, you would generally be expected to identify some contravention of data protection law in the manner in which Bernard Hayes Travel processes the data concerned).  

Upon written request, we will supply you with a Data Rectification/Erasure Form for this purpose.  

Governing Law

This Privacy Policy statement is covered by and shall be construed in accordance with the laws of the Republic of Ireland and you hereby submit to the exclusive jurisdiction of the Irish courts in the English Language. 

Contact Us

If you have any questions regarding our Privacy Policy or if you are concerned about how your personal data is processed by our website, please contact us using the details provided below:

Owner and Data Controller

Bernard Hayes Travel

1st Floor, Plunkett Chambers, 21 - 23 Oliver Plunkett Street

Cork City

Alternatively please contact us by email at